Todd Shanks joined the City of West Plains in May, 2013, and serves as the Director of Community Services. Those services in West Plains include the West Plains Public Library, Civic Center, Parks & Recreation, North Terra Golf Course, Ozark Heritage Welcome Center, and Public Relations. Todd’s public service career includes 18 years of varied working experience in both large and small city government, and he possesses a Bachelor’s Degree in History/Communication from the University of Central Missouri.