Open Hours of City Government Mon - Fri: 8.00 a.m. - 5.00 p.m.

Transit Department

The West Plains Transit System (WPTS) operates three 16-passenger buses within the city limits of West Plains. The service is available to the public between 7:45 a.m. and 3:45 p.m. Monday through Friday except for city holidays. All service is curb-to-curb. WPTS vehicles are accessible to and usable by individuals with disabilities, including individuals who use wheelchairs. WPTS drivers will assist with operation of the wheelchair lift. Passengers are limited to carrying items they can load and unload themselves.

WPTS operates a regular route with deviations and a demand response service. The regular route is two hours long and includes at least one stop at 32 designated locations. The route is driven four times daily. With a 24 hour advance request, the route bus can deviate up to three-fourths a mile from the designated route if the deviation will not disrupt the posted schedule. Demand response service (curb to curb) is available with a 24 hour advance request for individuals farther than three fourths of a mile away from the regular route or individuals unable to get to a designated stop. Phone numbers to call for route deviations or demand response service are 417-256-1241. Requests for Monday service should be made Friday.

Route schedules and maps that indicate the stops and covered shelters as well as transit rules are available at City Hall, West Plains Public Library, Chamber of Commerce and numerous agencies throughout West Plains. Call 417-256-1241 or 417-256-7176 for additional information.

Fares may be paid upon boarding the bus. Alternatively, one or ten ride passes streamline boarding and are available at the West Plains Bank, 11 Court Square or City Hall, 1910 Holiday Lane. Southwest Missouri Office on Aging provides a limited number of 10 ride passes for senior citizens. These passes are available at the Senior Center, 416 E. Main.

The City of West Plains receives funding under the Federal Transit Administration, Section 5311 non-urban public transportation program and complies with all state, federal and local regulations.

Transit Brochure 

Transit ADA Complaint Form and Procedures 2016

Title VI Policy